I was contacted by a guy, a friend's client that already had one of my early boards to build a board as he was getting back in the water and surfing again. Leisel was the name of his partner and the love of his life. Leisel had been the motivator behind him getting back in the water, he had even booked her in to do surf lessons so that one day she could join him in the waves.

There was lots of consultation on colour and name placement, and with every update of progress, he would get giddy with excitement. The day came for Leisel to be collected, and the smile couldn't be wider! He'd already planned for a second board that he was going to order within the month ahead.

Two weeks later, one morning I received a phone call. "Is this ZAG surfboards?"
"Yes, it is"
"We got your name from the QR code online, do you know a Tristan?"

Unfortunately, that morning Tristan entered the water with Leisel and never came home. First responders called me to help identify him through being able to find me via the QR code, followed not long after by police.